General: Terms and Conditions...


  • A valid credit or debit card is required at the time of booking to secure your reservation

  • a) We offer a 2 Adult stay


  • b) 2 Adults and 2 FREE-stay  Children to 16 years of age


  • c) 2 Adults + 1 Extra Adult ( for any Extra Adult stay, a single-bed, bedding, linen and towels surcharge applies at £30 per day). See: BOOK APARTMENT


Other Stuff

  • In the event of a cancelled* booking the card holder will be responsible for 100% of the cost of the entire booking. Guests failing to arrive without prior notification may be responsible for the entire cost of the booking

  • In the event of any curtailment-of-stay, no refunds can be given

  • Our booking cancellation policy* is a minimum of 7-days prior notice for Standard bookings, and in the case of non-refundable discounted bookings the full cost the booking will be forfited.

  • We strongly recommend that guests take out a travel / cancellation insurance policy as recommended by The Yorkshire Tourist Board. For further details on this please call TPS Ltd: 0845 520 1074

  • A NO SMOKING policy applies throughout Poplar House

  • PLEASE NOTE: All rooms are checked following check-out, and the CC cardholder is deemed to be entirely responsible for all of their actions, and those of any of their party. As such Poplar House fully reserves the right to replace new, any missing, damaged, or soiled items. Any additional cleaning will be charged accordingly, and may also include any cost for any loss-of-business. The cost of the replacement or cleaning will be charged against the CC card used to secure the booking

  • Our standard Check-in time is: 14:00 hrs (Mon - Fri) & 14:00 - 16:00 hrs (Sat & Sun)

  • Our standard Check-out time is: 11:00 hrs

  • Any outstanding payments are due on arrival at Poplar House

  • We are a very welcoming and understanding lot at Poplar House. We've been around, and any Hen or Stag parties need to be especially aware of our policies. Further, we have had very, very little bother here at Poplar House, but all guests are deemed to have fully agreed and accepted our terms and conditions by simply reserving one of our apartments BOOK APARTMENT